GSQC Quality Award Benefits
  • Positive impact on your operations and business results
  • Increase market share
  • Increase revenues
  • More and bigger customers
  • PIMS (Profit Impact of Market Strategy) data shows a statistically reliable correlation

GAO report shows companies who have achieved a Baldrige site visit enjoy:

  • Higher customer satisfaction ratings
  • Higher operating satisfaction ratings
  • Increased market share
  • Increased sales per employee and return on assets

Benefits to the State
  • Improved enterprises create more jobs
  • Sharing of improvement ideas
  • Sharing of benchmarking information
  • Provides government a chance to recognize the good work done by organizations and their senior leaders


Next:  Quality Award Criteria