Friday March 19, 2010
Start: 03/19/2010 12:00 pm
End: 03/19/2010 2:00 pm
THE 12 VOICES OF THE CUSTOMER:
How to uncover, translate & deliver what customers want
How to uncover, translate & deliver what customers want
Sunday April 11, 2010
Start: 04/11/2010
Join Baldrige Award Recipients and Industry Leaders
Quest for Excellence® 2010 Washington, D.C.
Register by March 15 for $150 discount: https://secure.asq.org/conferences/quest-for-excellence/2010/registration.html
To learn more about the conference and its benefits visit http://www.baldrige.nist.gov/Quest_for_Excellence.htm
Monday April 12, 2010
Join Baldrige Award Recipients and Industry Leaders
Quest for Excellence® 2010 Washington, D.C.
Register by March 15 for $150 discount: https://secure.asq.org/conferences/quest-for-excellence/2010/registration.html
To learn more about the conference and its benefits visit http://www.baldrige.nist.gov/Quest_for_Excellence.htm
Tuesday April 13, 2010
Join Baldrige Award Recipients and Industry Leaders
Quest for Excellence® 2010 Washington, D.C.
Register by March 15 for $150 discount: https://secure.asq.org/conferences/quest-for-excellence/2010/registration.html
To learn more about the conference and its benefits visit http://www.baldrige.nist.gov/Quest_for_Excellence.htm
Wednesday April 14, 2010
Start: 04/11/2010
End: 04/14/2010
Join Baldrige Award Recipients and Industry Leaders
Quest for Excellence® 2010 Washington, D.C.
Register by March 15 for $150 discount: https://secure.asq.org/conferences/quest-for-excellence/2010/registration.html
To learn more about the conference and its benefits visit http://www.baldrige.nist.gov/Quest_for_Excellence.htm
Thursday April 15, 2010
Start: 04/15/2010 8:30 am
End: 04/15/2010 4:30 pm
Businesses that gain and sustain success start with the fundamental concepts and revisit them often. Many organizations have attempted to duplicate the Toyota Way by copying the tools and techniques without understanding the "what and why" behind the techniques. Others have gotten involved in the "doing" and have forgotten the "what and why" behind the techniques.
