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Baldrige Creates Great Value for Organizations and the U.S. Economy

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In a recent study, CEO's using the Baldrige Criteria and other Baldrige Program resources reported more benefits than if they had used the best available alternatives to develop their performance excellence strategies.  See the attached document to learn more about this and other benefits of using the Baldrige Criteria for Perfomance Excellence such as:

1. Baldrige Award Winners create more jobs
2. Baldrige Hospitals save more lives and are stronger financially
3. Baldrige small businesses demonstrate increasing sales, profits, and market share
4. Baldrige manufacturers' revenues improved 48% annually, on average
5. Baldrige education organizations effectively improve reading and mathmatics proficiency and graduation rates

 
To learn more about how to benefit by using the Baldrige Criteria for Performance Excellence contact GSQC Executive Director Anne Warner

New Book on Baldrige uses 20/20 hindsight to create 20/20 foresight for Leaders

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Baldrige 20/20: An Executive's Guide to the Criteria for Performance Excellence helps executives of any organization discover the benefits of using the Baldrige Criteria to strive for excellence, achieve breakthrough performance, and face tomorrow's challenges with confidence.

Leaders of Baldrige Award winners from all sectors share results and examples in the five sections of this 116 page book including:

  • Representatives Role Models and Data
  • Award Winners' Journeys: How Baldrige Led Them to Excellence
  • The Criteria: Framework for Performance Excellence
  • How Can the Baldrige Program Help You Now?
  • Examples by Criteria Category

As Cargill CEO and President Greg Page notes in the foreword, "Baldrige 20/20 provides today's executives with practical examples and keen insights on who organizations can stay focused and excel."

Paper copies of Baldrige 20/20 can be ordered from the ASQ Store for $13/each.   More information and a free PDF version is available from the Baldrige website.

Contact the GSQC for insight on how the information in Baldrige 20/20 can help your organization.

Baldrige2020

No Cost Online Curriculum Available for Educators

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Baldrige in Education - Online Curriculum

The GSQC is pleased to be able to offer an online resource to our colleagues in education.  The Baldrige in Education Curriculum provides a self-paced overview of how the Baldrige Criteria supports education organizations, both K-12 and Higher Education.  It consists of 9 modules, each approximately 15 minutes in length and each with additional video and written resources from and about education.  This tool is most relevant to leaders of education organizations (including Boards and administrators), but is also applicable to individual educators and staff members who want to know more about how the Criteria for Performance Excellence supports education.  It is also a great resource for education organizations that want to introduce Baldrige and Performance Excellence concepts to all or part of the faculty and staff.

We are providing this curriculum to educators at no cost however a username and password is required.   See The Details below for information on registering.   For more information on the Curriculum, how to get the most out of it, or to get help in registering, contact the GSQC.

The Details:

Granite State Team Excellence Awards

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Does your Organization have  a High Performance Team that deserves recognition?

Would your Organization like feedback on its team processes and projects based on the best in the world?

Would you like to learn how to develop and support High Performance Teams?

Participant in the Granite State Team Excellence Award Process as an Applicant or a Judge!

The most successful companies, public sector agencies, and health care and education organizations have discovered how they can improve results through the formation and recognition of teams.  Private and public sector organizations are relaizing just how important work teams can be in terms of reducing costs, saving money, fostering innovation, and boosting bottom-line results.

The Granite State Team Excellence Awards program (GSTEA) is being established for the purpose of encouraging the formation of work teams, fostering their ability to perform systematic continuous process improvement, and formally recognizing organizations for their teams’ accomplishments.

This assessment process provides an opportunity to compare your team’s efforts toward project and process improvement with the best… and get the recognition you deserve! This assessment process also provides an opportunity for individuals to enhance, and be recognized for their ability to guide process teams by participating as Program Judges.

Key Dates:

  • Judges Training: Tuesday, December 13, 2011
  • Team Application Deadline: December 31, 2011

 

The GSTEA is based on the American Society for Quality’s (ASQ) International Team Excellence Award (ITEA) and uses the same criteria.  See the attachments for more details on the process and how to apply.

Best Practices of Presidential Award Winners Featured at 2011 Baldrige Regional Conferences

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The 2011 Baldrige Regional Conferences offer attendees the opportunity to learn from and engage with Presidential Award winning organizations. The conferences will be held in Kansas City, MO, on September 13, and in Birmingham, AL, on September 27.

The two conferences each feature more than 14 current and former Baldrige Award Recipients presenting on their best practices in areas such as leadership, patient safety, and engaging the Gen Y workforce.

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Learning and Sharing Event: Maximizing the Value of Improvement with an Organizational Profile

Submitted by anne on Mon, 02/28/2011 - 3:49pm
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04/18/2011 4:00 pm
04/18/2011 6:00 pm
Presenters: Barb Natalizio, Elliot Health Systems and Anne Warner, GSQC
 
>> Register Now for this Free Event <<
 
You know that your organization needs to continuously improve to be successful and competitive into the future.  You also understand the need to maximize the value of all improvement efforts.   The common sense approach of the Baldrige Criteria for Performance Excellence looks good....on paper.  Getting started looks overwhelming.  
 
Whether your organization is using a Baldrige-based approach or not, creating an Organizational Profile can target and align improvements. This presentation will provide practical insight, tips, and options, as well as a case study.  You will learn how to use this Baldrige-based tool to support your organization's unique needs and support achievement of strategic and operational goals. 
 

January 18th Criteria Update Webinar

Submitted by anne on Mon, 01/03/2011 - 2:29pm
Posted in
01/18/2011 12:00 pm
01/18/2011 1:00 pm

This webinar will be a repeat of the January 11th webinar summarizing the changes to the 2011-2013 Criteria for Performance Excellence

Register for the January 18th webinar

Where: Your Computer (login information will be provided after registration)

Cost: GSQC Sponsors and Current Examiers: Free

         All others: $10 (Credit or Check)

         Groups of 3 or more using same login: $25 

 

Join us for a January 11 or January 18 webinar on the 2011-2012 Criteria Changes

Submitted by anne on Mon, 12/20/2010 - 7:41pm
Posted in
01/11/2011 12:00 pm
01/11/2011 1:00 pm

The 2011 - 2012 Criteria for Performance Excellence has been released by the Baldrige Performance Excellence Program.   You can view or download copies of the Business/Nonprofit, Education and Health Care Criteria for Performance Excellence from the Baldrige website.  2011CriteriaCover

 

This post summarizes the key changes.   We will discuss these changes and other during a webinar which will be offered twice:

- January 11th,noon to 1pm

- January 18th, noon to 1pm

 

See below for webinar registration information.

 

A summary of key changes to the 2011-2012 Criteria for Performance Excllence:

  • Introduction of the concept of intelligent risk
  • Improved line of sight from strategic challenges and advantages to core competencies, strategy, and work systems
  • Category 3 - Customer Focus is reorganized to improve logic flow.  Now includes concept of social media.
  • Category 5 - Workforce Focus is reordered and consolidated to improve logic flow
  • Category 6 is renamed to "Operations Focus" to indicate focus on organizational operations
  • Category 7 now has 5 items, combining Process and Product Outcomes
  • Performance Projections have increased emphasis in process categories and reduced emphasis in results
  • Each group of questions has a subhead summary of the content

 

Webinar details:  Click the date of your choice to retister  or email info@gsqc.com for more information.

When: January 11, 2011  12pm - 1pm   - or -   January 18, 12pm - 1pm

Where: Your Computer (login information will be provided after registration)

Cost: GSQC Sponsors and Current Examiers: Free

         All others: $10 (Credit or Check)

         Groups of 3 or more using same login: $25 

 
 
 
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