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Update on the future of the Baldrige Performance Excellence Program

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The following is an update on the future of the Baldrige Performance Excellence Program (BPEP).  An appropriations bill has been passed that includes no federal funding for the program in 2012, however it is important to note that the program will be funded by the Baldrige Foundation while a long-term model to sustain the mission of Baldrige is explored.  This change does not impact the GSQC as we have no federal or state funding and we look forward to contributing to the future of Performance Excellence in New Hampshire and nationally.  We will continue to provide updates on the future of the Baldrige Program as they are available.

2011 Malcolm Baldrige National Quality Award Recipients Announced

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On November 22, 2011, Commerce Secretary John Bryson, on behalf of President Barack Obama, and the Baldrige Performance Excellence Program proudly announced the four recipients of the 2011 Malcolm Baldrige National Quality Award, the nation’s premier award for performance excellence.

The 2011 Baldrige Award recipients are:
  • Concordia Publishing House, St. Louis, Mo.(nonprofit)
  • Henry Ford Health System, Detroit, Mich.(health care)
  • Schneck Medical Center, Seymour, Ind.(health care)
  • Southcentral Foundation, Anchorage, Alaska (health care)
These innovative organizations are committed to serving their employees, customers, and patients and to making the United States a better place to live and work.  
 
Read the press release to learn more about each of these role model organizations.  The GSQC looks forward to sharing the best practices of these organizations at our annual  "Best of Best Practices" presentation late next spring.

"America Needs Baldrige!" Day

Submitted by anne on Thu, 09/01/2011 - 6:08pm
Posted in
09/08/2011 12:00 am
09/08/2011 11:59 pm

Please join us on Thursday, September 8th to let our New Hampshire Congressional Delegation know that

America Needs Baldrige!

There is currently no funding for the Baldrige Performance Excellence Program in the proposed 2012 budget.   The main reason for this is that the value and impact of the program is not understood.  It is unfortunately seen as an "Awards Program" and not as the ultimate resource for efficiency and high performance in all of our organizations.  If anything, we need more Baldrige to support the country in managing our fiscal challenges.  While it is reasonable to take a close look at the Program to understand if changes in how it is managed are warranted, a sudden cut in the funding will cost the country more than the approximate $10m budget.  Remember that the Baldrige Program is a public-private partnership that engages thousands of volunteers to support high performance in our schools, hospitals, government, nonprofits, and businesses.

What can each of us do?

  • go to www.congress.org
  • Enter your home zip code (and street address if requested)
  • Click on each of your elected officials to get their contact information
  • On Thursday, September 8th, between 9am and 6pm call, fax, and/or email your senators and congress member.  The best message you can provide is your personal insight to the value of Baldrige.

The two attached files provide some answers to Frequently Asked Questions, and additional information on why America Needs Baldrige.  

Thank you for joining us in communicating why America Needs Baldrige!

Best Practices of Presidential Award Winners Featured at 2011 Baldrige Regional Conferences

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The 2011 Baldrige Regional Conferences offer attendees the opportunity to learn from and engage with Presidential Award winning organizations. The conferences will be held in Kansas City, MO, on September 13, and in Birmingham, AL, on September 27.

The two conferences each feature more than 14 current and former Baldrige Award Recipients presenting on their best practices in areas such as leadership, patient safety, and engaging the Gen Y workforce.

2011BaldrigeRegionalGraphic

2011 Baldrige Conferences Showcase Best Practices of Baldrige Recipients

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The 2011 Baldrige Regional Conferences will showcase the best-in-class practices of the 2010 Baldrige Award Recipients as well as former recipients.
 
Attend one of these two conferences to hear how the recipients improved their performance and results in Leadership; Strategic Planning; Customer Focus; Measurement, Analysis, and Knowledge Management; Workforce Focus; and Process Management.
 
September 13, 2011 Kansas City, MO
Westin Crown Center

September 27, 2011
Birmingham, AL
Renaissance Birmingham Ross Bridge Golf Resort & Spa 

Click here for more information

Quest for Excellence 23rd Annual Conference

Submitted by anne on Tue, 03/01/2011 - 2:55pm
Posted in
04/04/2011 8:00 am
04/06/2011 12:00 pm
Join the GSQC in Washington D. C. at this conference that will showcase the seven 2010 Baldrige Award Recipients, their best practices and lessons learned.  It will also feature numerous previous awardees and their best practices as they continue to pursue performance excellence.
The conference will kick off with an in-depth plenary featuring the senior executives of the 2010 recipients, followed by 60 concurrent sessions from which to choose. In these sessions, current or past Baldrige Award recipients will present their proven strategies and real-world insights on: 
 
- improving an organization's performance results, including product outcomes, student learning results, and health care outcomes;
 
- enhancing leadership effectiveness;
 
- building customer and employee engagement; and
 
- increasing organizational innovation to gain and sustain competitive advantages
 
 
Pre-conference workshops are available on April 3, 2011, for beginner and intermediate users of the Baldrige Criteria. To enhance the learning environment, attendance at the workshops is limited, so early registration is recommended. 
 
The 2010 Baldrige Award recipients-listed with their category-are:
·         MEDRAD, Warrendale, Pa. (manufacturing)
·         Nestlé Purina PetCare Co., St. Louis, Mo. (manufacturing)
·         Freese and Nichols Inc., Fort Worth, Texas (small business)
·         K&N Management, Austin, Texas (small business)
·         Studer Group, Gulf Breeze, Fla. (small business)
·         Montgomery County Public Schools, Rockville, Md. (education)
·         Advocate Good Samaritan Hospital, Downers Grove, Ill. (health care)
 
For more information about the Quest for Excellence Conference, visit the conference web page.  For questions, contact the Baldrige Performance Excellence Program at (301) 975-2036 or baldrige@nist.gov.

 

 

Seven U.S. Organizations Honored with the 2010 Baldrige National Quality Award

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 Three Small Businesses Chosen for the First Time in a Single Year

WASHINGTON, D.C.—U.S. Commerce Secretary Gary Locke has announced that seven organizations are recipients of the 2010 Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence through innovation, improvement and visionary leadership. This marks the first year that three small businesses have been selected at one time and only the second instance in the award's 23-year history that a total of seven organizations are being honored.

The 2010 Baldrige Award recipients—listed with their category—are:

These seven organizations will present their best practices and lessons learned at the 23rd annual Quest for Excellence in early April.  The GSQC will hold its annual overview of the best practices of these organziations in late April or early May as part of its 2011 Learning and Sharing series.

QE2011 graphic

Baldrige Name Change Reflects Evolution of Award and Program

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The Baldrige National Quality Program has announced that it has changed its name to the Baldrige Performance Excellence Program to more accurately reflect what the program reflects and does.
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