2011 featured variety in both organizations and presentation topics, demonstrating that every size and type of organization has best practices worthy of sharing. People who attended found that everyone can gain insight from what another organization is doing – even if that organization is very different from your own.
For example BAE Systems shared how they strive to engage an employee’s hands, head, and heart to support revolutionary innovation and improvements. New Hampshire Ball Bearings demonstrated how putting people first supports both quality and cost efficiency. Dancing Lion Chocolate and the Grappone Collision Center showed how the principles of performance excellence apply to every organization – even a micro business and a body shop. And, Boynton Middle School showed us that creating a culture of student excellence can go hand-in-hand with, and even contribute to fiscal responsibility.
We thank all of our presenters who provided wonderfully informative presentations and were willing to share with others. We also thank everyone who made time in their busy schedules to join us and hear this outstanding information. We look forward to hearing about more best practices in 2012!
The GSQC is pleased to be able to offer an online resource to our colleagues in education.The Baldrige in Education Curriculum provides a self-paced overview of how the Baldrige Criteria supports education organizations, both K-12 and Higher Education.It consists of 9 modules, each approximately 15 minutes in length and each with additional video and written resources from and about education.This tool is most relevant to leaders of education organizations (including Boards and administrators), but is also applicable to individual educators and staff members who want to know more about how the Criteria for Performance Excellence supports education. It is also a great resource for education organizations that want to introduce Baldrige and Performance Excellence concepts to all or part of the faculty and staff.
We are providing this curriculum to educators at no cost however a username and password is required.See The Details below for information on registering.For more information on the Curriculum, how to get the most out of it, or to get help in registering, contact the GSQC.
Anne Warner, GSQC Executive Director will present as part of New Hampshire Businesses for Social Responsibility (NHBSR) 2011 Webinar Series
Overview: Your business or organization has focused on the components of Corporate Social Responsibility (CSR) - the environment, the community, and the workplace; and has experienced benefit to the (triple) bottom line. How do you prevent the plateau effect and ensure that these efforts and results continue for the long-term? This webinar will explore how to enhance and integrate CSR activities by building a strong organizational foundation that will not only support CSR, but all components of a learning, growing, and thriving business.
This webinar is free for NHBSR Members and $25 for all others. Click here to learn more or register.
The 2011 Baldrige Regional Conferences offer attendees the opportunity to learn from and engage with Presidential Award winning organizations. The conferences will be held in Kansas City, MO, on September 13, and in Birmingham, AL, on September 27.
The two conferences each feature more than 14 current and former Baldrige Award Recipients presenting on their best practices in areas such as leadership, patient safety, and engaging the Gen Y workforce.
Two years ago BAE Systems shared its robust planning process with us. Join us for this Learning and Sharing Event to hear an update on this process as well as to learn about two other BAE System best practices:
- Applying Lean and Kaizen to Business Processes
- Engaging Employees with the EMPOWER program
When an organiztion combines planning with an engaged workforce and efficient processes, Performance Excellence happens. This is a great opportunity to learn from and adapt tested practices to your environment in support of your own improvement and excellence goals!
BAE Systems will host this event at SERESC in Bedford NH.
The Granite State Quality Council invites you to join us for a multi-media presentation and discussion of the best of the best practices of the 2010 and previous Baldrige Award Recipients.These role model organizations have demonstrated financial success through an ability to engage employees and customers [or as appropriate students or patients], and through highly effective and efficient processes.
Your goal need not to become a world class or an industry leader for you to gain ideas and insights for your own organization.We've made the event efficient for your time; boiling 2 days of presentations into about an hour, and will have opportunities for more in-depth learning if interested.
You will also have time to meet and network with colleagues interested in organizational performance improvement to learn from their performance improvement experiences.
This event is open to anyone wanting to learn more about the best practices of the highest performing orgizations in the country and how these practices may apply to their environment. There is no charge to attend, but please register so that we may get an accurate count
I recently read an article in Quality Digest related to innovation. It caught my attention because innovation is another one of those often used terms that has many meanings (like "quality"). The article's key point was that innovation is crucial to every team and organization and it is the “Bosses" responsibility to kill off all bad ideas as well as most of the good ideas that are proposed as innovations.
We may think of innovation as coming from some "light bulb" or "eureka" moment; however innovation must be cultivated and managed to produce beneficial results. Not all good innovative ideas can be implemented - ideas need a lot of attention, time, and resources to be fully developed. The question that the article didn't fully explore is how to successfully "prune" from the good ideas to cultivate the critical few while avoiding negative dynamics due to good and "pet" ideas being cut in favor of others.
The 2011 GSQC Awards and Recognition Program kicks off in September. There is still time for your organization to submit an application for feedback and recognition at one of our award levels. See the attached file for an overview of the recognition levels or contact the GSQC to discuss which level will provide the most value to your organization.
