The Granite State Quality Council (GSQC) offers professional, affordable training on Performance Excellence as scheduled public offerings and customized in-house delivery for your organization.

Courses

Introduction to Performance Excellence

This half-day workshop provides an overview of the Baldrige Criteria for Performance Excellence and how to use it to increase efficiency and drive improvement across your organization. Topics include:

• Who and What is Baldrige?
• What is Performance Excellence?
• The Baldrige National Quality Program and the GSQC
• The Basics of Baldrige
• Examples and Results
• Options to get started

Cost: $75